What do you think about Uber?

Submitted by Steven. on December 30, 2015

Split from this post in another thread where people started discussing taxi app firm Uber.

What do other people think?

I will copy comments from the other thread below

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on December 30, 2015

Chilli Sauce

I'm resurrecting this thread because I took an uber today and my driver complained to me about how "these middle class people" don't like to talk to their drivers.

So, there you have, a cab driver has officially endorsed me as working class. If there's anything prolier than that, I'd love to hear it.

Devrim

Most cab drivers are owner operators. You can't get much more middle class than that. Devrim

Chilli Sauce

Well, I think there's a pretty strong argument that uber drivers in particular - many of whom make little more than minimum wage after costs - are victims of serious misclassfication as "independent contractors". In fact, there's a massive class action lawsuit in California right now seeking reclassification as employees.

Fun little video from the middle class liberals at the Daily Show about it:

http://www.cc.com/video-clips/q53gas/the-daily-show-with-trevor-noah-an-uber-problematic-business-model

But way to play along with the fun, Devrim ;-).

jef costello

Uber is taking us back to the times when you just pulled a poor person off the street when you had something needing doing. Mind you anyone who's been to any kind of building supplies shop knows that that is getting more and more common.

Steven.

Devrim

Most cab drivers are owner operators. You can't get much more middle class than that.

Devrim

it depends how you define it. Of course by the standard UK cultural definition it wouldn't. And even in Marxist terminology they could be defined as petit bourgeois, but as Chilli Sauce says, this is not really accurate.

People like black cab drivers are one thing, but minicab drivers and Uber drivers (who basically just minicab drivers) are really employees for firms, who just don't get a wage. So the risk of the ups and downs in the business are borne solely by the employees: much like wage less restaurant work in US (where payment is by tips), or the nominally "self-employed" call centre workers who have to rent their workstation.

jef costello

Uber is taking us back to the times when you just pulled a poor person off the street when you had something needing doing. Mind you anyone who's been to any kind of building supplies shop knows that that is getting more and more common.

I hear this sentiment a lot, but I don't agree with it. Massively exploitative minicab firms have been around for decades. My dad was a minicab driver for about 25 years, and the conditions are awful. It's dangerous, as you have a high risk of both robbery, assault and traffic accidents. There are no benefits, and there is no security, as you are dependent on there being customers.

On top of that, you have to pay rent to your firm, for the privilege of working for them, as well as pay them a commission on each job. And often you have to bribe the controller who allocates jobs as well (they may also be discriminatory). And your expenses are huge: petrol, insurance, new cars, repairs, etc, so you have to work ridiculous hours to make ends meet (my dad did 12 hours a day, 350 days a year)

Now Uber is no different, it's just a massive minicab firm: whereas before they were all mostly very small competing firms (although a couple of big ones like Addison Lee have now emerged). And if anything, conditions at Uber are better in a lot of ways: they just take a commission, there is no rent, you can choose your own hours, you don't have to bribe controllers, you get more work (as minicab drivers have to do a job, then often drive back to the base before doing another job, leaving a lot of dead time), customers can't run off without paying, and they are less likely to rob you as it's not cash-based. For some people the flexible hours in particular can be really important. One Uber driver I spoke to for example said he got sacked from his job for having a bad back and. Basically it leaves him unable to do much for more than two hours at a time. So he can drive the cab for a couple of hours, then go home for a lie down, then get back out again. Of course the work isn't great but there aren't many jobs which can be that flexible, which is really important for people with some disabilities.

Of course they are a bad multinational company, like all, but there is no qualitative difference between them and any minicab firm.

Chilli Sauce

8 years 3 months ago

In reply to by libcom.org

Submitted by Chilli Sauce on December 30, 2015

FWIW, I don't take much stock in the terminology of "middle class." That was sort of the point in starting that original thread in the first place - "middle class" might have some usefulness as cultural indicator but, to my mind, it's basically useless as a term for us as communists.

And while I don't know the ins and outs of structure of the black cab industry (certainly not in the UK - I think it's a bit different in the US) ,I think I mostly agree with Webby here:

this is a bit of academic bullshit being proposed here. In the real world black cab drivers do the knowledge, buy and maintain their own car, employ nobody, give people a lift and get recompensed for it. That's it.

I was under the impression that black cabbies sort of "lease" the company name and have a commercial relationship with one of big black cab companies. While certainly not as exploited as Uber drivers, that seems like another convoluted employee-employer relationship.

Also, isn't there a cabbies union (Unite, I think)? What's their deal? If the cabbies are truly owner-operators, who's the union negotiating with?

FAI, I didn't really understand your post on that thread?

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on December 30, 2015

Pasting my own post as Steven didn't repost it (dirty look)

Mini cabbing isn't the same as being a black taxi driver. The black taxis are a kind of specialised and somewhat protected subsection of the industry. Mini cab drivers, who are the majority, are in general working long hours for low pay and in bad conditions as Steven says. One of my family was also a mini cab driver actually, I'm shocked to realise I have something in common simultaneously with both Steven and Aaron Bastani.
I don't know much about Uber but it's an online app to book a minicab and people talk about it a lot as one of the many ways access to work and control over work are changing because of online technology.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on December 30, 2015

Uber take 20% of the fare. Minicab companies charge a fixed weekly fee and also perhaps a training fee', charge for use of the equipment and so on.

Both Unite and the RMT organise black taxis in London. However most drivers work outside that sector in minicab firms.

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on December 30, 2015

fingers malone

Uber take 20% of the fare. Minicab companies charge a fixed weekly fee and also perhaps a training fee', charge for use of the equipment and so on.

Both Unite and the RMT organise black taxis in London. However most drivers work outside that sector in minicab firms.

yeah, that's right. Very sorry for forgetting to quote your post here by the way, did it in a bit of a rush late last night.

In terms of London black cabs, the biggest union seems to be the London Taxi Drivers Association. You can tell who are members of this because they usually have an LTDA sign in their front window. It seems to be more of a professional association, advertising their benefits like legal support, accident cover and sickness benefits, however they did organise a go slow protest against Uber in London a year or two ago (although they did move it to a non-disruptive time in the middle of the day following a legal challenge).

In terms of how black cabs work, I believe some drivers lease cars from bigger companies, but the majority just buy their own and work independently (although some of these of course also use apps like Hailo, which take some of the fee, although I don't know how their pricing structure works).

I'm not aware of any taxi unions negotiating with employers as such, although I'm sure that some do, however you often get in negotiating with agencies like Transport for London around regulation, and with railway authorities, to get taxi access to railway stations etc, so they can act like lobby groups and take legal action on behalf of cab drivers.

Interestingly, one of my dad's colleagues was a former printer at Wapping who was sacked by Murdoch and involved in the year-long dispute. He used to speak about wanting to start a union for minicab drivers, however unfortunately didn't get anywhere.

Devrim

8 years 3 months ago

In reply to by libcom.org

Submitted by Devrim on December 30, 2015

So I think what people are saying is that London (black) cab drivers tend to be self employed and tends to own their own taxis. I think that this makes them petit bourgeois, i.e. middle class. Yes, of course they fit into the English cultural idea of work King class, but if we have a communist analysis of their lives relationship to the means of production, they aren't working class.

This doesn't mean than they are bad people, but it does mean that they have no antagonistic relationship with their employers. It's no surprise that the demonstration that their association organised wasn't a workers' demonstration against their employers, but one against the competition. It's like McDonald's workers in the US striking not for $15 an hour, but against Burger King.

Devrim

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on December 30, 2015

Devrim

So I think what people are saying is that London (black) cab drivers tend to be self employed and tends to own their own taxis. I think that this makes them petit bourgeois, i.e. middle class. Yes, of course they fit into the English cultural idea of work King class, but if we have a communist analysis of their lives relationship to the means of production, they aren't working class.

This doesn't mean than they are bad people, but it does mean that they have no antagonistic relationship with their employers. It's no surprise that the demonstration that their association organised wasn't a workers' demonstration against their employers, but one against the competition. It's like McDonald's workers in the US striking not for $15 an hour, but against Burger King.

Well, it would be more like independent burger van sellers demonstrating against Burger King… But yeah in general I would agree with this partially. Although black cab drivers are not the same as being fully self-employed, as they are tightly regulated by the government. They can't set their own prices, numbers or many of their own working practices, which are set ultimately by a government agency. So I think in many ways the state transport agency acts as an employer type body, to which there will often be antagonism from drivers.

Auld-bod

8 years 3 months ago

In reply to by libcom.org

Submitted by Auld-bod on December 30, 2015

I used to know a couple of fellows who were London cabbies. They had to work their socks off to buy their cabs, which have always been expensive (today the cheapest is forty thousand pounds paying cash), due to their safety features and a tight turning ability.
Unfortunately for the cabbies their work is being de-skilled, as satellite navigation has largely rendered their ‘knowledge’ redundant. I can sympathise, as my own craft skills have gone the way of the dodo. As Tesco knows, the consumer wants an inexpensive service and sod the individuals who supplied the personalised trade. The big fish eat little fish. Capitalism - lovely jubbly!

bastarx

8 years 3 months ago

In reply to by libcom.org

Submitted by bastarx on December 30, 2015

Here in Australia taxi licenses (for the car not the driver) are very expensive - going over $400k in Sydney in recent years. http://www.smh.com.au/nsw/cost-of-buying-a-taxi-licence-in-sydney-drops-to-lowest-in-six-years-20141213-126fzp.html

The reason they are so expensive is because the government restricts the number of licenses. So Uber coming along and setting up an unlicensed rival operation will potentially destroy that investment.

I was talking to a new colleague a few months ago and he said he had owned 6 taxis but he wasn't making a decent living so he became a bus driver.

jef costello

8 years 3 months ago

In reply to by libcom.org

Submitted by jef costello on December 30, 2015

It's similar in France, the high cost of the licence means that most drivers look on it as their pension, when they were talking about liberalising the market a few years back one of the complaints from taxi drivers was that they'd paid over 100000 for their licences. There are also rules for new drivers, they have to cover nights for a few years at the beginning.
I don't know how the trade is now but taxi driving in England used to provide a well above average income with very flexible hours, I knew a guy who gave up being a taxi driver because he reckoned it was too hard to make money, but he didn't own his own cab and was a bit lazy.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on December 30, 2015

Devrim

So I think what people are saying is that London (black) cab drivers tend to be self employed and tends to own their own taxis. I think that this makes them petit bourgeois, i.e. middle class. Yes, of course they fit into the English cultural idea of work King class, but if we have a communist analysis of their lives relationship to the means of production, they aren't working class.

This doesn't mean than they are bad people, but it does mean that they have no antagonistic relationship with their employers. It's no surprise that the demonstration that their association organised wasn't a workers' demonstration against their employers, but one against the competition. It's like McDonald's workers in the US striking not for $15 an hour, but against Burger King.

Devrim

There are loads of people who don't have employers exactly but have to sell their labour. Sometimes a customer can be pretty similar to an employer. Some of those people might own expensive equipment or have licences or training which means they have made a big investment in their job, others have not. Many people in this position are also badly paid and have no security, especially in places where there is high unemployment.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on December 30, 2015

Devrim, what do you think about people who don't have employers, but are low waged and poor? Do you think they are still part of the working class through their material interests and experience of poverty, police harassment, landlords etc?
Also, what about people who do really have an employer, although they don't legally have one? Which I think is becoming a lot more common.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on December 31, 2015

The differences between minicabs and black taxis are actually quite crucial to discussing the implications of uber, as one of the reasons the black taxis are protesting is that they say uber is non-black-taxi drivers operating in ways that only black taxi drivers are allowed to.

boozemonarchy

8 years 3 months ago

In reply to by libcom.org

Submitted by boozemonarchy on December 31, 2015

I understand Uber as essentially no different than 'temporary employment firms'. They control a dispatch system and screw people over that way.

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on December 31, 2015

fingers malone

The differences between minicabs and black taxis are actually quite crucial to discussing the implications of uber, as one of the reasons the black taxis are protesting is that they say uber is non-black-taxi drivers operating in ways that only black taxi drivers are allowed to.

Yeah, basically they think that the way Uber charge is akin to meters. Because minicabs are only allowed to pick people up if you book in advance, and you pay based purely on mileage. Whereas Uber charges based on a combination of mileage and time, like black cabs. And the app effectively means you are also hailing cabs almost instantly, rather than pre-booking like minicabs.

The LTDA has taken this to court and appealed, but lost.

I understand why black cab drivers are upset about it, as it means more competition for them. However I don't believe it's an issue for communist/libcoms to have a view on one way or another as it's not a "working class" issue. Which is I think what Devrim is ultimately getting at.

Cooked

8 years 3 months ago

In reply to by libcom.org

Submitted by Cooked on December 31, 2015

To my mind Devrim is correct on the class issue. There is as far as I can see no way around it. The question however is what this conclusion means in practical terms. Fingers have raised some issues and with the extent of self employment today what to do?

Sleeper

8 years 3 months ago

In reply to by libcom.org

Submitted by Sleeper on December 31, 2015

I really wouldn't be looking to do anything. It is what it is, and if the middle class want to organise themselves that's for them to do. Of course for obvious reasons we will keep an eye on them.

What I would say should be asked more and more is what to do about the artificial divide that has been created between the working class and the so called 'underclass'. We are the same class.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on January 1, 2016

Devrim

So I think what people are saying is that London (black) cab drivers tend to be self employed and tends to own their own taxis. I think that this makes them petit bourgeois, i.e. middle class. Yes, of course they fit into the English cultural idea of work King class, but if we have a communist analysis of their lives relationship to the means of production, they aren't working class.

This doesn't mean than they are bad people, but it does mean that they have no antagonistic relationship with their employers.

Devrim

Ok some questions
What kind of means of production make a difference here? Presumably if I owned a bucket and a cloth that wouldn't be much of a big deal in terms of owning the means of production, I suppose they need to be means of production complex or expensive enough that most workers don't have access to them.
What's the difference between an employer and a customer? If I do some kind of service for various people, what makes them employers? If work was scarce I might need to keep in with my customers and might be vulnerable to being pushed around by them, if my skills were scarce it might be the other way round.
I can see the difference between someone who works in a place with hundreds of people and there is a collectivity in opposition to the management, and someone self employed, but I don't see as much difference between a self employed person and a worker who is alone and isolated, say a domestic cleaner. In this case it's not so much a difference of material interest, but an issue of isolation.

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on January 2, 2016

fingers malone

Ok some questions
What kind of means of production make a difference here? Presumably if I owned a bucket and a cloth that wouldn't be much of a big deal in terms of owning the means of production, I suppose they need to be means of production complex or expensive enough that most workers don't have access to them.

No, in a technical sense it makes no difference. Many self-employed people don't need any tools or materials: look at consultants for example.

What's the difference between an employer and a customer?

Apart from the relationship to the means of production, this is a key issue. An employer is someone who basically profits from your labour, and extracts the surplus value (or does essentially the same thing but maybe nominally a non-profit or public sector organisation).

A customer pays self-employed people for their work, like someone getting a taxi, but they don't profit from it.

I think this is one of the ways you can identify bogus "self-employment". Like minicab or Uber drivers. In these cases the employers, minicab firms and Uber, profit from the labour of drivers. Whereas of course the customers just get driven around.

With black cab drivers who are independent, for example, no one is profiting from their labour.

I can see the difference between someone who works in a place with hundreds of people and there is a collectivity in opposition to the management, and someone self employed, but I don't see as much difference between a self employed person and a worker who is alone and isolated, say a domestic cleaner. In this case it's not so much a difference of material interest, but an issue of isolation.

Maybe I'm misunderstanding what you're saying here. But I think there is a difference between being truly self-employed and being a wage labourer, even in the same sector like cleaning. For example my mum was a self-employed cleaner, as is my sister. My sister sets her rate of pay then competes on the market for customers. Customers pay her directly, they get a clean house and no one else makes any profit from the work.

This is quite different to a worker at a cleaning company, like ISS. There customers hire the company, and the company pays the workers based on a number of factors like minimum wage laws, scarcity of labour, balance of class forces etc. The customers get their property cleaned, but ISS makes the profit. And the employee cleaners therefore have a shared economic interest in fighting the employer for better pay and conditions (and similarly have that shared interest with all workers for better labour laws, more mandatory paid annual leave etc). Which isn't necessarily the same as for the self-employed.

Although of course in many areas poor self-employed people have a shared interest with working class people for other elements of the "social wage" like decent health services, good free education etc. So I don't think it's super helpful to go into the minutiae of who fits what class exactly, I think class is a spectrum, where we all fall somewhere along. So it's not like the working class are all great, and self-employed people are somehow bad or anything like that (of course many self-employed people are also wage workers as well, doing things part-time).

Cleaning is a good example of where wage workers can organise alongside the self-employed as well. By workers or a union for example agreeing a minimum pay rate below which no one should work. The Domestic Workers Union in the US was a good example of attempting to do this (on this it would be good to have something in the libcom history section about. I was doing some research but couldn't find any decent history articles so would like to try to put something together in the future).

Just to reiterate I'm not sure I quite understood what you were saying in your post so this isn't me necessarily disagreeing with you (I'm also quite hungover from NYE… so some of this is just me getting out jumbled thoughts)

orkhis

8 years 3 months ago

In reply to by libcom.org

Submitted by orkhis on January 2, 2016

Stephen.

Cleaning is a good example of where wage workers can organise alongside the self-employed as well. By workers or a union for example agreeing a minimum pay rate below which no one should work. The Domestic Workers Union in the US was a good example of attempting to do this (on this it would be good to have something in the libcom history section about. I was doing some research but couldn't find any decent history articles so would like to try to put something together in the future).

Seem to recall reading about the CNT organising street vendors in Barcelona during the 20s and 30s too. What wretches for collaborating with those petit bourgeois!

Steven.

8 years 3 months ago

In reply to by libcom.org

Submitted by Steven. on January 2, 2016

orkhis

Stephen.

Cleaning is a good example of where wage workers can organise alongside the self-employed as well. By workers or a union for example agreeing a minimum pay rate below which no one should work. The Domestic Workers Union in the US was a good example of attempting to do this (on this it would be good to have something in the libcom history section about. I was doing some research but couldn't find any decent history articles so would like to try to put something together in the future).

Seem to recall reading about the CNT organising street vendors in Barcelona during the 20s and 30s too. What wretches for collaborating with those petit bourgeois!

just to say I don't think this is what Devrim would mean, but of course he can speak for himself.

Another reasonably common area of worker organising along these lines is amongst musicians. Particularly in US "union towns" like San Francisco in the early 20th century. Here for example workers would break the teeth of non-union clarinettists who they saw playing at non-union rates (see Louis Adamic's Dynamite)

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on January 2, 2016

This is useful, thanks.

If self employment includes work like domestic cleaning then I think a lot of meanings are placed on self employment, both left wing and right wing, that don't really fit. From the right there is the idea of self employed people as hard working entrepreneurs, from the left the idea of self employed as middle class or people who have interests that are clearly distinct from the working class. I think both these ideas depend on some idea of an investment in your self employment. This might well mean something if you have put a lot of money or time into it, buying a shop, or a taxi, building up a business, but I don't think the same can be assumed if you work part- time domestic cleaning.
So if self employment means such different kinds of work then we can't assume a particular relationship to the working class from it.

Steven.

Although of course in many areas poor self-employed people have a shared interest with working class people for other elements of the "social wage" like decent health services, good free education etc.

Yes this is an important point, also I think the level of income you have determines so many things about your life, including how long you will probably live, that poor self employed people probably have more in common and more common interest with poor direct employed people and poor unemployed people than anyone else. Also, as you said, whenever I've done work as self employed (though I never saw myself as that) I was always doing other work at the same time and so was never separate from that.

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on January 2, 2016

What kinds of organising alongside self employed people are there that don't just revolve around stopping people from working under the rate?

orkhis

8 years 3 months ago

In reply to by libcom.org

Submitted by orkhis on January 2, 2016

fingers malone

What kinds of organising alongside self employed people are there that don't just revolve around stopping people from working under the rate?

Self Employed Women's Association (India)

https://en.m.wikipedia.org/wiki/SEWA

Women in Informal Employment: Globalisation and Organising (mostly India)

http://wiego.org/organizing/street-vendors-organizing

Chris Ealham on organising street vendors in pre-revolutionary Barcelona:

https://libcom.org/history/struggle-streets-unemployed-hawkers-protest-culture-repression-barcelona-area-c-1918%E2%80%93193

Self-employed Workers Organize:  Law, Policy, and Unions (Canada)

https://books.google.co.uk/books?id=Tf51oAEACAAJ&printsec=frontcover&dq=editions:ISBN0773572732

fingers malone

8 years 3 months ago

In reply to by libcom.org

Submitted by fingers malone on January 2, 2016

Thanks Orkhis

Chilli Sauce

8 years 1 month ago

In reply to by libcom.org

Submitted by Chilli Sauce on March 11, 2016

Interesting read here on the lengths Uber (interestingly, if not surprisingly, in a coalition with Lyft) will to fight even the slightest bit of regulation:

http://www.theguardian.com/technology/2016/mar/10/uber-lyft-austin-ann-kitchen-sxsw-texas