A mate of mine has been having some trouble with the dole. He's broken his arm in a bike accident and has seven sicknotes from five different doctors stating that it wouldn't be safe for him to go back to work (he's a care assistant), he can't claim sick pay as he hasn't been working there long enough, so he's had to quit his job.
After waiting two months to hear back about his application for IB, they told him that he didn't have enough NI contributions, so he's applied for income support, he's recieved nothing for the period while he was waiting to hear back about IB, during which he had no income whatsoever, and he's been indirectly accused of exagerating his injury and pretending to be incapable of working by Jobcentre staff earlier today. Is there any way he can claim incapacity benefit? Or at least get some income support back pay for the two months they left him waiting?



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I was on incapacity benefit this year. It was REALLY frustrating trying to get it done. He needs to make sure he has all those sicknotes 'cos they will give you backpay, covering that time.
But I had to phone up separately for an income support application and an incapacity benefit one. I couldn't get income support but I still had to fill it out so I could get incapacity. It's really ridiculous and confusing, it's probably best if he rings them up and hopes to get someone who knows what they're on about (few do, mind).