This question may seem very elementary, but I have never done any organizing myself.
Here's the basic information: The food at my university campus is provided by Chartwells, and is comprised almost entirely of African-Americans. I see the working conditions they're in everyday and how miserable they are, and I would love nothing more to do something about it.
From what I can tell, based on the research I've done, there is no union backing of Chartwell workers and to me this is a crime. You can see now that I'm stuck between a rock and a hard place, having had no experience organizing.
What steps should I take being that I am not a worker? Any literature you would recommend? I know a fair amount about unions themselves, but little about organizing in the situation I am in.
Would anybody here who has experience organizing with unions such as the IWW/SEIU/etc... be able to help me along in this process?
Danke



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where are you in the country?