This is a small mini-cab firm with just four motorcyclists who deliver the small parcels. One DIWU member, Nigel, had worked there for many years. The pay and conditions were pretty bad, so Nigel organised riders' meetings to improve the situation. These meetings were in reality just a battle against the apathy of the other riders, but the boss seemed to think there was more of a threat (of industrial action) than there really was. Nigel played on the boss’s fear when presenting the riders' grievances and generally things improved a bit. Which goes to prove that you don’t get anything unless you try.
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