The crisis and the global hunt for calls
Gurgaon is one of the biggest call centre hubs of the globe, having been re-location destination for a lot of US call centre work. Now that the crisis hits the US wage level, calls might be re-routed back up to the global north. A short summary of a recent study and a short workers’ report about house-keeping work in an American Express call centre in Gurgaon.
Comments
hmm I'm confused about this
hmm I'm confused about this one. Is this issue 9, or issue 39?
ciao, it is no.39 - we had
ciao,
it is no.39 - we had problems with wordpress putting pages in funny orders, therefore the confusing numbering system. thanks loads for putting up the old newsletters!
AngryWorkersWorld
AngryWorkersWorld
great, thanks for the clarification.
(I have renamed this so it matches the style of the others)
sorry, I am going to put them
sorry, I am going to put them all up eventually but I became confused as some newsletters have already been put up, whilst articles from other newsletters have already been put up as stand alone articles and i'm not sure whether to duplicate.
I have also put up your fantastic WWW newsletters, http://libcom.org/library/workers-wild-west